East Midlands CARE Home Page

Celebrating 30 years of supporting quality care homes in Leicester, Leicestershire and Rutland

These are the web pages for the East Midlands Care Association. EMCARE Ltd is the only care home association specifically representing care home providers in Leicestershire, Leicester City and Rutland. Membership is open to all independent and voluntary sector organisations registered with CQC.

EMCARE 2017 Conference

This year was one of the best ever attended conference to date, a big thank you to everyone who attended. The event was a huge success that wouldn’t have been possible without the combined efforts from our excellent presenters, sponsors and support from our exhibitors. The feedback from delegates, speakers and exhibitors has been extremely positive, and as an association, we have a few leads that we will follow up on. View the list of Exhibitors and photographs taken on the day.

EMCARE Membership

We represent the following providers in the Leicester, Leicestershire And Rutland area:
Nursing Care
Residential Care
Older People’s Services
Younger Adult’s Services
Specialist Services
Private & Voluntary Sector
Single Care Home Providers
Multiple Homes
Corporate Providers

Information about the association can be found on this site or if you wish, email the Membership Secretary with your name and Name of your Care Home where you will be invited to our next General Meeting arranged for the 6th July 2017 normally commencing 10.30am at David Lloyd Narborough, Carlton Park, Leicester LE19 0LF see map for directions. The agenda will be detailed here when available. We would love to see you and give you an idea of what the association is doing for care homes in the area.

If you are already a member of East Midlands Care and would like access to our Intranet pages or your email address has changed then please email the Membership Secretary with your name and the name of your home.

Our Key Aims and Objectives

To positively promote the independent long term care sector

EMCARE produced the first Leicestershire Care Homes Directory in 1993 in association with the Leicester Mercury.  We are still actively involved in working with the Mercury and the 3 local Councils to reproduce the directory each year. The directory is distributed to 70% of households in the region and is given out by social workers to people looking for care and support in Leicestershire, Leicester City and Rutland. We believe that this has successfully increased the public awareness of the independent long term care sector.

We have actively supported the National Care Homes Open Day initiative, to help providers show people what excellent care homes are really about and how they can be at the center of local communities, developing relationships across the generations.

To assist homeowners in the understanding and interpretation of the legislation governing private care homes

Membership of EMCARE currently includes free affiliate membership to Care England (formerly ECCA), and we are represented on the board.  This ensures that members get up to date information on key developments in social care policy and legislation and as a local association, it gives us the ability to feedback to government.  This has proved to be invaluable as the care home regulations have been amended and national contracts have evolved.

A structured costing tool is available to assist members in calculating their costs of care. As well as providing the business with a better understanding of the true costs, it may also be helpful in negotiating fees with commissioners where personalised care plans are in place.

To promote high standards of care

As all members of the executive are care home providers, we are able to understand the needs of members and our residents, and translate our knowledge into practical guidance.  Some of the executive have been involved in drawing up Good Practice Guidance at a National Level (eg Department of Health, King’s Fund, NICE, RCN etc), which gives us an excellent understanding of the principles behind the guidelines.

To promote and enable the training and awareness of staff

We work closely with training providers, local statutory and voluntary agencies to support providers in the training and development of staff.  Examples of this include the highly successful LSCDG (Leicestershire Social Care Development Group), the RESEC managers support programme, the development of the falls pathway, the Health and Social Care Protocol Training program and the staff competency assessment framework.

To consult with key agencies on behalf of the private sector in order to promote even handedness in the provision of care across all sectors

The interests of our members are represented at local level and central government by elected officers who are all care providers. These representatives attend various panels, forums and consultation groups with local Social Service Departments, Clinical Commissioning Groups, GEM, NHS services, CQC, and Skills for Care.  We work with statutory bodies to develop local policy and strategy but will also challenge them when the sector is being treated unfairly.

Our Key campaign over the past three years has been to negotiate fair contracts and payments with Commissioners, as we know that without this, nothing else is possible.

To identify key partners who support care providers through the delivery of high quality, cost effective services and products

EMCARE members know the value of finding good suppliers and we are in the process of working with various local companies who are keen to develop special services and deals for EMCARE members.

To support members in times of difficulty

All providers have difficulty at some time or another.  EMCARE can provide confidential advice to providers in managing complaints, contract compliance and safeguarding.  

While we can’t offer professional legal opinion or a commitment to attend meetings for individual homes, we can offer confidential and practical advice.  We also have links with professional agencies such as Accountants, Care Home Consultants, and specialist solicitors who have a successful record in supporting our members.

Communication and Networking

In order to assist members we have an Intranet web site. Through this, members have instant access to sample documentation, dates of forthcoming meetings, details of suppliers, conference papers, details of training and much more. Members also get instant communication by email on matters as they arise and have access to the results of our discussions with Social Services or if preferred have access to the East Midlands CARE office by e-mail. We have also formed a closed group on Facebook for members to interact with each other on matters that concern them or just to obtain the recommendation of a supplier.

As an active association we liaise with many departments and groups in support of our members. The extent and complexity of just some of our communication networks can be shown on this workstream map.


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